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2011 PlayStation Network outage

Updated: 12/11/2025, 9:36:01 AM Wikipedia source

The 2011 PlayStation Network outage (sometimes referred to as the 2011 PSN Hack) was the result of an "external intrusion" on Sony's PlayStation Network and Qriocity services, in which personal details from approximately 77 million accounts were compromised and prevented users of PlayStation 3 and PlayStation Portable consoles from accessing the service. The attack occurred between April 17 and April 19, 2011, forcing Sony to deactivate the PlayStation Network servers on April 20. The outage lasted 24 days. Government officials in various countries voiced concern over the theft and Sony's one-week delay before warning its users. The breach resulted in the exposure and vulnerability of personally identifiable information, including usernames, physical addresses, email addresses, dates of birth, passwords, and financial details such as credit card and debit card information.

Infobox

Date
April 20 – May 14, 2011 (2011-04-20 – 2011-05-14)
Duration
24 days (3 weeks and 3 days)
Type
"External intrusion", data breach
Target
PlayStation Network and Qriocity services
Outcome
Services restored after 23 days of downtime, with compensation offered to PSN users Personal data exposed for 77.1 million PlayStation Network accounts $171 million in costs for Sony

Tables

PS3 games available by region · Reaction › Compensation to users
Wipeout HD/Fury
Wipeout HD/Fury
Game
Wipeout HD/Fury
North America
Yes
Europe (non-Germany)
Yes
Germany
Yes
Asia
Yes
Japan
Yes
LittleBigPlanet
LittleBigPlanet
Game
LittleBigPlanet
North America
Yes
Europe (non-Germany)
Yes
Germany
Yes
Asia
No
Japan
No
InFamous
InFamous
Game
InFamous
North America
Yes
Europe (non-Germany)
Yes
Germany
No
Asia
No
Japan
No
Dead Nation
Dead Nation
Game
Dead Nation
North America
Yes
Europe (non-Germany)
Yes
Germany
No
Asia
No
Japan
No
Super Stardust HD
Super Stardust HD
Game
Super Stardust HD
North America
Yes
Europe (non-Germany)
No
Germany
Yes
Asia
No
Japan
No
Ratchet & Clank: Quest for Booty
Ratchet & Clank: Quest for Booty
Game
Ratchet & Clank: Quest for Booty
North America
No
Europe (non-Germany)
Yes
Germany
Yes
Asia
No
Japan
No
Hustle Kings
Hustle Kings
Game
Hustle Kings
North America
No
Europe (non-Germany)
No
Germany
Yes
Asia
Yes
Japan
Yes
The Last Guy
The Last Guy
Game
The Last Guy
North America
No
Europe (non-Germany)
No
Germany
No
Asia
Yes
Japan
Yes
Trash Panic
Trash Panic
Game
Trash Panic
North America
No
Europe (non-Germany)
No
Germany
No
Asia
Yes
Japan
No
LocoRoco Cocoreccho!
LocoRoco Cocoreccho!
Game
LocoRoco Cocoreccho!
North America
No
Europe (non-Germany)
No
Germany
No
Asia
Yes
Japan
Yes
Echochrome
Echochrome
Game
Echochrome
North America
No
Europe (non-Germany)
No
Germany
No
Asia
No
Japan
Yes
Game
North America
Europe (non-Germany)
Germany
Asia
Japan
Wipeout HD/Fury
Yes
Yes
Yes
Yes
Yes
LittleBigPlanet
Yes
Yes
Yes
No
No
InFamous
Yes
Yes
No
No
No
Dead Nation
Yes
Yes
No
No
No
Super Stardust HD
Yes
No
Yes
No
No
Ratchet & Clank: Quest for Booty
No
Yes
Yes
No
No
Hustle Kings
No
No
Yes
Yes
Yes
The Last Guy
No
No
No
Yes
Yes
Trash Panic
No
No
No
Yes
No
LocoRoco Cocoreccho!
No
No
No
Yes
Yes
Echochrome
No
No
No
No
Yes
PSP games available by region · Reaction › Compensation to users
LittleBigPlanet
LittleBigPlanet
Game
LittleBigPlanet
North America
Yes
Europe (non-Germany)
Yes
Germany
Yes
Asia
Yes
Japan
Yes
ModNation Racers
ModNation Racers
Game
ModNation Racers
North America
Yes
Europe (non-Germany)
Yes
Germany
Yes
Asia
Yes
Japan
No
Pursuit Force
Pursuit Force
Game
Pursuit Force
North America
Yes
Europe (non-Germany)
Yes
Germany
No
Asia
No
Japan
No
Killzone: Liberation‡
Killzone: Liberation‡
Game
Killzone: Liberation‡
North America
Yes
Europe (non-Germany)
Yes
Germany
No
Asia
No
Japan
No
Everybody's Golf Portable 2
Everybody's Golf Portable 2
Game
Everybody's Golf Portable 2
North America
No
Europe (non-Germany)
No
Germany
Yes
Asia
No
Japan
No
Buzz! Junior: Jungle Party
Buzz! Junior: Jungle Party
Game
Buzz! Junior: Jungle Party
North America
No
Europe (non-Germany)
No
Germany
Yes
Asia
No
Japan
No
Everybody's Stress Buster
Everybody's Stress Buster
Game
Everybody's Stress Buster
North America
No
Europe (non-Germany)
No
Germany
No
Asia
Yes
Japan
Yes
LocoRoco Midnight Carnival
LocoRoco Midnight Carnival
Game
LocoRoco Midnight Carnival
North America
No
Europe (non-Germany)
No
Germany
No
Asia
Yes
Japan
Yes
Patapon 2
Patapon 2
Game
Patapon 2
North America
No
Europe (non-Germany)
No
Germany
No
Asia
No
Japan
Yes
What Did I Do to Deserve This, My Lord?
What Did I Do to Deserve This, My Lord?
Game
What Did I Do to Deserve This, My Lord?
North America
No
Europe (non-Germany)
No
Germany
No
Asia
No
Japan
Yes
Game
North America
Europe (non-Germany)
Germany
Asia
Japan
LittleBigPlanet
Yes
Yes
Yes
Yes
Yes
ModNation Racers
Yes
Yes
Yes
Yes
No
Pursuit Force
Yes
Yes
No
No
No
Killzone: Liberation‡
Yes
Yes
No
No
No
Everybody's Golf Portable 2
No
No
Yes
No
No
Buzz! Junior: Jungle Party
No
No
Yes
No
No
Everybody's Stress Buster
No
No
No
Yes
Yes
LocoRoco Midnight Carnival
No
No
No
Yes
Yes
Patapon 2
No
No
No
No
Yes
What Did I Do to Deserve This, My Lord?
No
No
No
No
Yes

References

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